Guest Services
Shopping
Shopping at Mount Washington
Skis, Shirts or Snacks
When you consider the amount of snow we get here at Mount Washington, the quality of the gear you slide on and your outerwear becomes paramount. In our retail shops, we carry top-of-the-line alpine and Nordic gear that perfectly pairs with the Island’s mountain conditions. Mountain Gift Cards are available in any dollar amount and can be used for a variety of shopping experiences!

In Our Retail Shops
Outdoor Elements
When you consider the amount of snow we get here at Mount Washington, the quality of the gear you slide on and your outerwear becomes paramount. We carry top-of-the-line alpine and Nordic gear that perfectly pairs with the Island’s mountain conditions.
The resort’s retail shop Outdoor Elements, is where visitors can find a range of products related to skiing, snowboarding, and outdoor activities. The shop carries equipment, apparel, accessories, souveniers and more gear from well-known brands such as Burton, Oakley, Helly Hansen, and Rossignol.

The Perfect Gift For Any Occasion!
Gift Cards
Redeemable anywhere on the mountain for merchandise or services. RFID Cards are required for purchase. If purchasing as a gift you can forward your receipt to the recipient or purchase the gift card in their name.
If you already have a Gift Card and would like to add more funds, you will need the 16-digit number on the front of the card.
Where to Shop on the Mountain
Inside the Alpine Lodge
Outdoor Elements
A large innovative ski shop, Outdoor Elements features outerwear, skis and snowboards from Rossignol. The shop also carries a large selection of lifestyle clothes, outerwear and gear from other popular brands like Burton, Helly Hansen, The North Face, Dakine, Smith, Coal Headwear, and Bula. The Corner Store is a one-stop shop inside Outdoor Elements — ideal when staying here on the mountain! Inside, you will find basic groceries, snacks, a walk-in beer cooler and a great selection of wine and spirits. Plus, all the retail goodies, of course.
Inside the Alpine Lodge
Alpine Gear Rentals
The Rossignol Experience Centre rents everything needed for a fun day on the slopes. Full packages including skis/snowboard, boots and poles, are available to rent. Daily as well as seasonal rentals are available. Book your rentals in advance online, before you arrive at the resort. Tip: Save time by picking up your gear ahead of time, after 3pm for the next day at no additional cost. You can also add your lift ticket to your online rental booking!
Inside the Alpine Lodge
Alpine Dining
Here at Mount Washington, we strive to offer fresh, local ingredients for our in-house-made delights. From locally roasted organic coffees, Vancouver Island craft beer, unique burgers to our famous fries, you’ll never leave hungry! Now serving more gluten free, vegetarian and vegan options; dairy-free poutine, anyone? Winter food and beverage locations on the mountain include Ted’s Bar & Grill, Eagle View Bistro, Alpine Cafeteria, The Cantina, Raven Lodge, and take-away mobile order options.
Located Adjacent to the Alpine Lodge
Performance Rentals & Gear Services
The Rossignol Demo Centre carries the latest skis and boards from Rossignol, perfectly suited for all conditions on the mountain. Professional boot fitting and repair services will keep your gear riding smoothly all season, and demo rentals let you try the latest technology before you buy.
Located in the Nordic Centre Raven Lodge
Raven Retail
Raven Retail expert staff will assist in getting you out on the Nordic trails in style and comfort with top-of-the-line gear from Rossignol and other top brands like Sugoi, Kari Traa, Daehlie, MSR, and more!
Connect With Our Team
Whether you’re shopping for the latest gear or looking for the perfect gift, our retail team is happy to help you find exactly what you need. Reach out to us at [email protected] with any questions.
Questions, or looking for more?
If you have any questions, please contact us using the information below:
Mount Washington Alpine Resort
P.O. Box 3069, STN Main
Courtenay, British Columbia, V9N 5N3
1-250-338-1386
Toll-Free: 1-888-231-1499
[email protected]