Planning Your Visit
Hours of Operation
Current posted hours for Winter Ready Weekends and the winter season — jump straight to a department below.
Winter Ready Weekends
Come up the hill, grab your pass, get your gear sorted, and get a head start on winter before our official opening day on December 11th. Facilities are open from 11 AM – 3 PM every weekend in November.
What’s On
Early Season Pass Pick-Up
Pick up your pass ahead of opening day and cross one more thing off your winter checklist.
Outdoor Elements & Demo Centre Sale | 11 AM–3 PM
Save up to 50% on select items. Replace what’s worn out or finally grab that piece you’ve had your eye on.
Demo Centre | 11 AM–3 PM
Shop for new gear or drop off your equipment for a tune-up so it’s ready for the season.
Eagle View Bistro | 11 AM–3 PM
Take a break between stops, grab a bite, and enjoy the view. Menu coming soon.
*Please Note: Lifts are not operating during Winter Ready Weekends. Our Hours of Operation are subject to change. All lifts are subject to weather and can close without notice once winter operations begin. Please check the Live Lift Status, visit the Daily Dispatch, or speak with our lift operation staff for current status and updates.
Passes & Tickets
Season Pass Office
| Days | Time | Period |
|---|---|---|
| Saturday & Sunday | 11:00AM – 3:00PM | November (Pre-Season) |
| Daily | 8:00AM – 4:00PM | Dec 11 – Dec 25 |
| Daily | 8:00AM – 5:00PM | Dec 26 – Jan 2 |
Ticket Windows
| Days | Time | Period |
|---|---|---|
| Closed | CLOSED | November (Pre-Season) |
| Daily | 8:00AM – 4:00PM | Dec 11 – Dec 25 |
| Daily | 8:00AM – 6:00PM | Dec 26 – Jan 2 |
Hawk Ticket Window
| Days | Time | Period |
|---|---|---|
| Closed | CLOSED | November (Pre-Season) |
| Daily | 8:00AM – 1:00PM | Dec 11 – Dec 25 |
| Daily | 8:00AM – 1:00PM | Dec 26 – Jan 2 |
Bradley Sales
| Days | Time | Period |
|---|---|---|
| Closed | CLOSED | November (Pre-Season) |
| Daily | 8:00AM – 4:00PM | Dec 11 – Dec 25 |
| Daily | 8:00AM – 8:00PM | Dec 26 – Jan 2 |
Resort Services
Resort Contact Centre
| Days | Time | Period |
|---|---|---|
| 7 days a week | 9:00AM – 4:00PM | November (Pre-Season) |
| Daily | 8:30AM – 4:00PM | Dec 11 – Dec 25 |
| Daily | 8:00AM – 7:00PM | Dec 26 – Jan 2 |
1-250-338-1386
Bradley Sales Call Centre
| Days | Time | Period |
|---|---|---|
| 7 days a week | 9:00AM – 4:00PM | November (Pre-Season) |
| Daily | 8:00AM – 4:00PM | Dec 11 – Dec 25 |
| Daily | 8:00AM – 7:00PM | Dec 26 – Jan 2 |
Food & Beverage Outlets
Eagle View Bistro
| Days | Time | Period |
|---|---|---|
| Saturday & Sunday | 11:00AM – 3:00PM | November (Pre-Season) |
Menu coming soon. Winter season hours will be posted closer to opening day.
Daycare
Bears Den Daycare
| Days | Time | Period |
|---|---|---|
| Closed | CLOSED | November (Pre-Season) |
| 7 days a week* | 8:30AM – 3:30PM | Dec 11 – Apr 4 |
*If there are no pre-bookings, the Daycare may be closed Monday to Friday and on Christmas Day. Pre-bookings are highly recommended.
Outdoor Elements & Demo Centre
Retail, Liquor, Groceries & Demo Centre
| Days | Time | Period |
|---|---|---|
| Saturday & Sunday | 11:00AM – 3:00PM | November (Pre-Season) |
Save up to 50% on select items during the Outdoor Elements & Demo Centre Sale. Gear tune-ups available at the Demo Centre. Winter season hours will be posted closer to opening day.
Snow School
Snow School Lessons
| Days | Time | Period |
|---|---|---|
| Closed | CLOSED | November (Pre-Season) |
| Daily | 9:00AM – 3:30PM | Dec 11 – Dec 25 |
| Daily | 9:00AM – 6:00PM | Dec 26 – Jan 2 |
| Sunday* – Wednesday | 9:00AM – 3:30PM | Jan 3 – Mar 27 |
| Thursday – Saturday | 9:00AM – 6:00PM | Jan 3 – Mar 27 |
| Daily | 9:00AM – 3:30PM | Mar 28 – Apr 4 |
*Sunday, February 14, 2027: 9:00AM – 6:00PM.
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