Cancellation Policy

Mount Washington Alpine Resort Lesson Booking and Cancellation Policy:

Lesson Cancellation Policy - 2020/21

  • All lessons must be paid in full at the time of booking.
  • Lessons can be cancelled or rescheduled more than 48 hours in advance. Please call the Snow School at 250-338-1386 ext. 384 or email cancellations@mountwashington.ca.
  • There are no refunds or changes allowed within 48 hours of the lesson time unless due to medical issue or illness.
  • No refunds will be issued due to weather conditions.
  • Guests who are late for their lesson will not be able to join. We will do our best to rebook for later that day.
Snow School Tips
  • The first thing to do is to expect variable weather conditions and bringing a jacket, snow pants, toque, gloves and goggles.
  • Try to show up at least one hour prior to your intended lesson time. All lessons and rentals are found in the Bradley Building, which can be reached by the chunnel connecting the two buildings. If your children are 12 and under please proceed downstairs once you have reached the Bradley building to book your child's lesson in Mountain Kids.
  • While in the chunnel you will see Rental Forms, which can be filled out for the rental of your equipment, lessons are then booked at the Snow School desk.
  • If you would like to save time and download and print the Assumption of Risk and Rental Agreement prior to arriving at the mountain, you may download the Mountain Kids rental waiver here (PDF) or the adult rental waiver here (PDF). The agreement MUST BE PRINTED IN COLOR. Black and white copies will not be accepted.

Alpine Rentals Form and Waiver (PDF). The agreement MUST BE PRINTED IN COLOR. Black and White copies will not be accepted.

Winter Bradley Centre Snow School Hours:

Located through the chunnel from the Marmot floor of the Alpine Lodge
  • December to April
  • Sun. - Wed.: 8 am to 4 pm
  • Fri. - Sat., & holidays: 8 am to 8 pm (during Night Skiing season, otherwise until 4pm)

Pre-Register for all the listed programs at least 2 days prior to arrival by calling Reservations at 250-338-1386. There is a limit to class sizes and some classes do fill up. Same day "On-Site" registration ends 30 minutes prior to lesson start time and is on a space availability basis.

Ability Videos

Not sure what level of skier or snowboarder you are? Please review these videos to help guide you towards the lesson best suited to your needs.

Tot Ability Videos

Not sure what level of skier or snowboarder you are? Please review these videos to help guide you towards the lesson best suited to your needs.

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