WHAT IS THE REFUNDABLE PASS OPTION?
The Refundable Pass Option provides the assurance of a partial refund due to 1) medical reasons or 2) employment transfer.
If the Refundable Pass Option is not purchased concurrently with pass/es, your season pass/es is Non-Refundable.
Under no circumstances will a refund or credit be given to passholders that do not purchase the refund option.
Terms and Conditions: In this agreement the term “skiing” also includes snowboarding. Subject to the refund schedule, Mount Washington Resort will refund the Passholders who have purchased the Refundable Pass Option based on the following terms and conditions:
- When injuries or sickness of a Refundable Pass Passholder prevents his/her participation in skiing. The refund is not applicable to interim sickness or injury.
- When a Refundable Pass Passholder is transferred by his/her current employer or precluded by terms of contract requiring him/her to change residence outside a reasonably accessible radius of Mount Washington Alpine Resort, provided the date of transfer is at least 30 days after the purchase of the Refundable Pass and Mount Washington is advised within 15 days of notification by the Refundable Passholder's employer.
- The Refund Option does not apply to snow conditions or any other variables.
- The Refund Option does not apply when voluntarily leaving the area for work or travel.
- The Refund Option must be purchased concurrently with the 2012/2013 Season Pass.
- Mount Washington Resort must be notified in writing, and ski pass surrendered within 15 days of non-participation.
- The Refundable Pass Premium is not refundable under any circumstances.
- If a parent, spouse (legal or common-law) or child (under age 24) of a Refundable Pass Passholder who qualifies for a refund and is also a Refundable Pass Passholder chooses to cease participation, he/she is entitled to a scheduled refund. The refund is limited to one additional Passholder.
- Where the person applying for the refund is part of a family, the cost for the remaining family will be recalculated to reflect the revised family grouping, with the refund being applied to the difference between the original sale and the revised sale.
Exceptions: This refund option does not cover loss:
- If your 2012/2013 Season Pass is used for any reason after the date of illness, injury or transfer.
- Caused by or contributed to by intentional self-injury.
- Due to emotional disorders or preexisting conditions unless the Refundable Pass Passholder is hospitalized.
- Due to any injury or sickness that does not prevent participation in skiing.
- When presenting your claim please provide the following:
- Covering letter of explanation with your 2012/2013 Season Pass
- Medical certificate providing: a) date of first medical treatment and b) prognosis, including a statement that the Passholder is unable to ski and how long the illness or injury will prevent participation.
- In the event of job transfer, provide a letter from your employer within 15 days of notification, specifying date, length and location of transfer.
Requesting a refund:
Present your request in writing to
Mount Washington Resort
Attn: Season Pass Refund
#1 Strathcona Parkway
Mount Washington
BC, V9J 1L0
within 15 continuous days of non-participation.
REFUND SCHEDULE FOR REFUNDABLE SEASON PASSES 2012/2013:
- Until the Season Opening
- 95% of cost of the Season Pass refunded
- Opening up to and including Dec. 23, 2012
- 80% of cost of the Season Pass refunded
- Dec. 24, 2012 up to and including Jan 21, 2013
- 60% of cost of the Season Pass refunded
- Jan. 22, 2013 up to and including Feb 21, 2013
- 40% of cost of the Season Pass refunded
- Feb 22, 2013 up to and including March 20, 2013
- 20% of cost of the Season Pass refunded
- After March 21, 2013
- No refund
- We will not accept any refund requests after April 4th 2013
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